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Blackwood: Shipping and Policies

Payment

This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see "WESTERN BID" listed as the payee on your PayPal account and credit card statement.

I accept PayPal or Credit Cards only.
• Your items will be made and shipped only after the payment is cleared.
• If you don't have Paypal account and would like to pay with your Credit Card, check this step-by-step tutorial on PayPal:
https://www.paypal.com/webapps/mpp/pay-online

Your order will be shipped only after the payment is cleared. This means if you pay via Paypal e-checks there could be delay in 3-5 business days. You can check the status of your payment in your Paypal account or in the correspond invoice here on Lavky.

Shipping

We make a shipping from Odessa, Ukraine. 

We use NovaPoshta Global shipping company.

Shipping time to USA is about 10-14 days

WorldWide shipping time is about 14-20 days.

You can be sure in safety shipping. We are responsible for your order until you receive it.

Delivery Address:

• Please make sure your shipping address is correct at the checkout. 

We will ship your order to the address specified on Lavky.com checkout, and not to the address specified on Paypal.

Terms of Delivery

We always ship parcels with a tracking number. We will update you on the tracking number once your order has been prepared and shipped.

Usually delivery takes between one a half and four weeks.

Please note that delivery times may vary depending on your location and customs clearance, so we cannot guarantee the exact time of arrival.

Here are the approximate delivery times:

- USA: 1.5 - 2 weeks

- Canada: 2-3 weeks

- Europe: 1.5-2 weeks

- Australia: 2-3 weeks (sometimes longer, depending on Australian customs)

- The rest of the world: 2-3 weeks

Customs duties and taxes

Customers are responsible for any fees, taxes and duties related to delivery and ordering products to their country of destination.

Packaging

Your order will arrive in a safe cardboard box, with due packaging and protection from damage.

Refunds and Exchanges

If you are not 100% happy with your purchase, we offer a 14 day refund or exchange policy.
Shipping cost associated with Exchange & Returnes are paid by the customer. Please note that individual orders cannot be returned or exchanged.
If you want to make return or exchange, please contact us by email info@blackwood.ua