GREAT COMPANY, PLACED SEVERAL ORDERS, FAST SHIPMENT, GREAT COMMUNICATION, LOVE THE PRODUCTS, THANK YOU!
MARA06/28/2024, 22:59
I am very satisfied with this seller. He had patience with me and patiently answered all my questions. Everything was done to the max and the delivery to Europe was very fast.
Jovana06/17/2023, 01:58
Excellent product, good communications, fast shipment! thank you, will buy again
MARA OKSHTEYN11/21/2022, 11:24
Order was in good shape when it came in. Included paper manual is in Russian but electronic version is in English and unit was programmed to English. Attachments were as ordered and were in good shape. It took just over 5 weeks from ordering to arrival, but given the significant challenges the country is in, this is realistic. Seller was responsive to questions. Had to pay extra shipping here given the current challengs.
Jeff Gibbs06/21/2022, 14:01
The Seller was friendly and cooperative and my order eventually made it through. Shipping for the order leaving the Ukraine was substantially delayed, probably due to the war. Ordered 22 Apr; shipped Apr 26, processed April 29, finally processed by mail destination in Kiev May 27, finally received June 9. The order was as expected other than the add saying it would include an English manual and Practical Guide and that was not what arrived, and I was not notified of the change. Hence the 4 star rather than 5 star rating. The manual that was received is in Russian not English, and no practical guide was included. I suspect that the seller is doing his best under extremely challenging circumstances and shipping delays due to the postal service are outside his control.
Jeff Gibbs06/09/2022, 14:47
pretty good and excellent considering the circumstances.
may we all live in uninteresting times
go well
tony belligoi australia 03/04/2022, 16:02
Great fast service!
Gene Jackson02/26/2022, 02:00
Everything was OK, thank you!
buyer08/23/2021, 06:07
great service, they went out of their way to expedite shipping to me. Highly recommended group of people to deal with. A++
randy crough12/23/2020, 07:16
Shipping and Policies
Payment
This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see "WESTERN BID" listed as the payee on your PayPal account and credit card statement.
I accept PayPal or Credit Cards only. • Your items will be made and shipped only after the payment is cleared. • If you don't have Paypal account and would like to pay with your Credit Card, check this step-by-step tutorial on PayPal: https://www.paypal.com/webapps/mpp/pay-online
Your order will be shipped only after the payment is cleared. This means if you pay via Paypal e-checks there could be delay in 3-5 business days. You can check the status of your payment in your Paypal account or in the correspond invoice here on Lavky.
Shipping
All the items in the order will be securely packed and shipped within 1-3 working days of payment. Some items may take longer. If the processing time is more than 7 days, it is clearly stated in the product description.
Delivery Address:
• Please make sure your shipping address is correct at the checkout.
We will ship your order to the address specified on Lavky.com checkout, and not to the address specified on Paypal.
Terms of Delivery
We always ship parcels with a tracking number. We will update you on the tracking number once your order has been prepared and shipped.
Usually delivery takes between one a half and four weeks.
Please note that delivery times may vary depending on your location and customs clearance, so we cannot guarantee the exact time of arrival.
Here are the approximate delivery times:
- USA: 1.5 - 2.5 weeks
- Canada: 2-3 weeks
- Europe: 1-2 weeks
- Australia: 2-3 weeks (sometimes longer, depending on Australian customs)
- The rest of the world: 2-3 weeks
Delivery method
We ship all the parcels from Ukraine (from our logistics centers in Kyiv and Chernivtsi) via international services (FedEx, UPS) in two stages.
First a parcel is sent by express delivery service to Europe, and then, it is shipped by air mail to the United States, Canada or Europe.
You can see the movement of the parcel by a tracking number only in the second stage - 4-6 days after sending your order from our center. We estimate the delivery time to 12-18 days.
Express delivery is available only on individual request. Please contact us if you need Express delivery before placing an order so we can update shipping options.
Customs duties and taxes
Customers are responsible for any fees, taxes and duties related to delivery and ordering products to their country of destination.
Packaging
Your order will arrive in a safe cardboard box, with due packaging and protection from damage.
Refunds and Exchanges
I want my clients to be happy, so let me know if you have any problems.
If you are not satisfied with your items / service for any reason, please contact me with the problem before leaving a feedback.
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