All photos are actual, so you buy what see on the photos. I made photos in such a way that you can see all the corners. In the picture a little damaged canvas and paint. The picture is sent to the customer in a special tube. Payment I accept PAYPAL the most trusted payment method. Buyers are allotted 7 days from the end of the auction to remit payment. If the buyer has not paid within this time, I reserve the right to relist or resell the item. If you ordered item but according to some problems can't pay right now, please mail and inform me about this. Shipping Shipping form Ukraine via Ukrpost The usual period of delivery is 7-10 days to European countries, 10-15 days to the USA, Canada, Japan, 14-21 days to Australia, New Zealand and other countries worldwide. If you win more than one of my auctions, I will be glad to combine shipping. ATTENTION BUYERS FROM CALIFORNIA USA! ACCORDING TO NEW PAYPAL ROLES, YOU HAVE TO PAY 8.75% FROM THE FINAL PAINTING COST! THIS SUM WILL BE INCLUDED IN YOUR INVOICE. Returns & Refunds If you're not satisfied with your purchase or the service, please contact me - the item should come to the my address within 14 days after you received it. After 30 days I will no longer be responsible and the item won't be taken back! Item for returning must have the original tags and packing, otherwise it won't be accepted! Return shipping charges are the responsibly of the purchaser. Buyer Feedback I will submit positive feedback to all buyers when they received ordered items. The shipping time may take 7-21 business days so please wait to leave feedback. If you have any problems with delivery or the item, please let me know so we can talk and solve the problem together. Please feel free to ask me any questions. Thank you for your interest! Excuse me for bad English Be sure to add me to your favorites list!
I accept PayPal or Credit Cards only.
• Your items will be made and shipped only after the payment is cleared.
• If you don't have Paypal account and would like to pay with your Credit Card, check this step-by-step tutorial on PayPal:
Your order will be shipped only after the payment is cleared. This means if you pay via Paypal e-checks there could be delay in 3-5 business days. You can check the status of your payment in your Paypal account or in the correspond invoice here on Lavky.
All items will be carefully packaged and sent within 1-3 business days after payment is received!
(Some items may need more time. If processing time is more than 7 days - you will find it in item description )
• Please make sure your shipping address is correct during the checkout. I will send your package to this address and not the Paypal one.
Terms & Delivery time:
• Shipping usually takes about 2-4 weeks.
Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee exact arrival time.
Here are approximate terms of shipping:
- USA: 1,5 - 2,5 weeks
- Canada: 2-3 weeks
- Australia: 2-3 weeks (sometimes longer, depending on work of Australian custom)
- Europe: 1-2 weeks
- Rest of World: 2-3 weeks
• All packages are sent via international registered airmail from Kiev, Ukraine.
It includes tracking number (it will be sent in e-mail notification). Each package has delivery confirmation.
Please note: some local postal services do not provide on-line tracking for international registered airmail. Such as: USA, Germany, UK, France, Italy and Australian post. So I can track your package only while it's in Ukraine.
• Express shipping via EMS is available upon request. Please contact me if you need it before placing an order, so we can adjust shipping prices.
Custom Fees and Duties
• Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
• Your order will come in safe cardboard box
Refunds and Exchanges
I want my clients to be happy, so report me if you have any problems.
If you are not satisfied with your items / service for any reason, please contact me with the problem before leaving a feedback.
Additional Policies and FAQs
Feel free to contact me with any questions.